Delivery
Tracked delivery options, dispatch cut-offs and delivery estimates should be confirmed before launch.
Customer information
Clear policies.
These are starter policy sections and should be reviewed before the website is launched publicly.
Returns
Eligible orders can be returned subject to the final HEX returns policy and statutory consumer rights.
Warranty
Warranty duration and exclusions vary by item. The product page shows the warranty supplied with each product.
Privacy
A full privacy notice should explain how customer and order data is handled.
Terms
Final website and sales terms should be reviewed before taking live payments.